FAQ SHOP

All orders are processed immediately and shipped within 0-5 working days.
Please note that parcel deliverers are busier than normal during the holidays
and that the delivery of your package may be delayed. After your order reaches our warehouse
unfortunately, we no longer have any influence on this. From then on, keep your track & trace
code carefully.

This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

 Can I track my order?

Your package will be shipped via DHL International or Nacex. As soon as your package leaves our warehouse, you will receive an email with a link to track the shipment. During the holidays, please take into account longer delivery times due to busy parcel deliverers.

Was my payment successful?

Are you not sure whether your payment went through correctly, for example after you received an error message? Check your own bank statements to see whether the amount has been debited. Are you still in doubt? Please contact us at shop@globalnoizerecordings.com. They can check for you whether the payment has gone through correctly. Are you actually sure that your payment has not gone through correctly? Then your order has not been placed. This means that you have to place your order again and also make a payment again.

I have not received a confirmation email?

Unfortunately, we cannot prevent our emails from sometimes ending up in the spam box. Therefore, always check first whether the email you are missing is there. If not, you can always contact us via shop@globalnoizerecordings.com or the contact form.

Can I return my order?

Returns can be made within 30 days of receiving your order, please contact customer service at shop@globalnoizerecordings.com. Returns are only possible under the following conditions:

1. Returns can only be made within the stated return period of 30 days.

2. We will only process returns if they are returned in their original condition including labels & packaging. Damaged and/or used items will be refused and returned.

3. Non-identifiable returns are stored in our warehouse for up to 1 month. The customer can report via customer service. After this period, the package will be processed through our own administration and correspondence can no longer be entered into.

Is your product broken, or are you dissatisfied?

Please contact shop@globalnoizerecordings.com. Immediately send your order number and a photo of the item in question, and we will look for a suitable solution.

More info Return and refund Policy.